The following keynotes will be given during the UMAP2014:
- The ABCS: A Framework for Thinking about People-Centered Systems Design by Elizabeth Churchill
- Mobile Sensing and Understanding User Behavior in Urban Contexts by Kaj Grønbæk
- Computing and Autism: How a real problem drives computing research by Gregory D. Abowd
More details about individual keynotes can be found below.
The ABCS: A Framework for Thinking about People-Centered Systems Design
Date: 8th of July 2014 (morning session)
Abstract:Interactive technologies pervade every aspect of modern life. Web sites, mobile devices, household gadgets, automotive controls, aircraft flight decks; everywhere you look, people are interacting with technologies. This trend is set to continue as we move towards a world comprising Smart Cities built around the Internet of Things.
Unfortunately, much of the rhetoric surrounding this dawning age of ubiquitous and embedded computing fails to appropriately consider the people at the centre of it. These people are embodied social agents with motivations, emotions, capabilities, capacities, proclivities and predilections. Technological imaginings around the Internet of Things are often steeped in generalities or idealised scenarios of use. Such imaginings typically forget that design is always about meeting particular peoples' needs in particular contexts. From concept to ideation to prototype and evaluation, the design of interactive technologies and systems that are intended for people should start with some understanding of who the users will be, what tasks and experiences they are aiming for, and what the circumstances, conditions or context(s) are at play.
In this talk, I will discuss a simple people-centric framework devised with my colleagues and coauthors to inform the way we think about design, the ABCS of designing interactive systems. A descriptive guide rather than a prescriptive checklist, the framework draws on basic research in ergonomics, psychology and user modeling. It is intended to focus design thinking about people as the users of interactive, computational systems. It is intended to support us as the designers of interactive technologies as we scope, draft and iterate on the design space of imagined interactive experiences. Using examples from my own work, I will illustrate how this framework has been explicitly and/or tacitly applied in the design, development and evaluation of interactive, multimedia systems. In particular, I will consider how this framework is currently being applied to rethinking the concept of personalization.
Dr. Elizabeth Churchill is a an applied social scientist working in the area of social media, interaction design and mobile/ubiquitous computing. She is currently Director of Human Computer Interaction at eBay Research Labs (ERL) in San Jose, California. She was formerly a Principal Research Scientist at Yahoo! Research, where she founded, staffed and managed the Internet Experiences Group. Until September of 2006, she worked at the Palo Alto Research Center (PARC), California, in the Computing Science Lab (CSL). Prior to that she formed and led the Social Computing Group at FX Palo Laboratory, Fuji Xerox’s research lab in Palo Alto.
Originally a psychologist by training, throughout her career Elizabeth has focused on understanding people’s social and collaborative interactions in their everyday digital and physical contexts. She has studied, designed and collaborated in creating online collaboration tools (e.g. virtual worlds, collaboration/chat spaces), applications and services for mobile and personal devices, and media installations in public spaces for distributed collaboration and communication. Her current focus is on developing principles for Human Centered Commerce. With over 150 peer reviewed publications and 5 edited books, topics she has written about include implicit learning, human-agent systems, mixed initiative dialogue systems, social aspects of information seeking, digital archive and memory, and the development of emplaced media spaces. She has been a regular columnist for ACM interactions since 2008. Her co-authored book, Foundations for Designing User-Centered Systems will be published by Springer in early 2014.
In 2010, she was recognised as a Distinguished Scientist by the Association for Computing Machinery (ACM). Elizabeth is the current Executive Vice President of ACM SigCHI (Human Computer Interaction Special Interest Group). She is a Distinguished Visiting Scholar at Stanford University’s Media X, the industry affiliate program to Stanford’s H-STAR Institute, and is on the advisory board for the Mobile Life Center in Sweden.
Mobile Sensing and Understanding User Behavior in Urban Contexts
Date: 9th of July 2014 (morning session)
Abstract:In the EcoSense project we strive to understand human activity in urban contexts and how it impacts the local environment and the climate in general. We develop methods that combine mobile sensing, mobile experience sampling, and qualitative ethnographic methods to understand behavioral patterns, their impacts, and the potentials to change behavior where needed. The methods involve dissemination of smartphone apps to the general public or specific user groups to sense and probe their activities in order to make analysis as well as to support the everyday life of the users. Examples of environmental domains for mobile sensing and analysis are transportation behavior, green transportation campaigns (e.g. promotion of biking and electric vehicles), pollution mapping, as well as sensing presence and energy related activities in large buildings. But the methods may also generalize beyond climate related behavior to e.g. safety mapping of city areas, and understanding participant behavior during large urban cultural events. The talk will give an overview of the methods being developed and examples of their usage. Finally I will discuss important challenges ranging from collection of data from a large number of heterogeneous devices, maintaining data collection, making sense of big data from mobile sensing, motivating users, preserving privacy, etc.
He is a professor at the Department of Computer Science, University of Aarhus, Denmark, where his is heading the Ubiquitous Computing and Interaction research group.
He is manager of the interdisciplinary Center for Interactive Spaces (2003 - present) that has developed a number of physically large-scale interactive systems, e.g. interactive floors for learning, interactive sports training equipment, and urban installations stimulating movement and social interaction. The research has lead to products being marketed by two companies the Alexandra Institute A/S and Redia A/S. He is a part time Research and Innovation Manager for Interaction at the Alexandra Institute.
He is currently research manager of two larger government funded projects: 1) The EcoSense project (Danish Council for Strategic Research) developing participatory mobile sensing and visualization methods and tools for personal environmental awareness and environmental decision making in companies and societies. 2) The PosLogistics project (Danish National Advanced Technology Foundation) developing logistics and service task managemet for hospitals based on indoor positioning and other context information.
His research areas span: Ubiquitous Computing, Interaction Design, Interactive Spaces, Hypermedia/Web, Augmented Reality, Context- aware Computing, Computer Supported Cooperative Work (CSCW);, Participatory Design (system development with active user involvement); Much more news about his research group can be found here.
Gregory D. Abowd
Computing and Autism: How a real problem drives computing research
Date: 10th of July 2014 (morning session)
Abstract: In 2002, I had a fortunate collision of my personal and professional lives when I realized that work in ubiquitous computing, specifically the automated capture of live experiences for later access, could actually have an impact on the world of autism. I am the father of two boys with autism, and for the past decade I have seen many different ways that computing technology can address challenges faced by a wide variety of stakeholder communities linked with autism, from the individuals and their families, to educators, therapists, clinicians and researchers. In this talk, I want to explain how a concrete applications domain, such as autism and related developmental disabilities, can present a wide variety of opportunities for computing research.
Gregory D. Abowd is a Regents' and Distinguished Professor in the School of Interactive Computing at Georgia Tech where he leads the Ubicomp Research Group.
His research interests concern how the advanced information technologies of ubiquitous computing (or ubicomp) impact our everyday lives when they are seamlessly integrated into our living spaces. Dr. Abowd's work has involved schools (Classroom 2000) and homes (The Aware Home), with a recent focus on health and particularly autism.
Dr. Abowd received the degree of B.S. in Honors Mathematics in 1986 from the University of Notre Dame. He then attended the University of Oxford in the United Kingdom, earning the degrees of M.Sc. (1987) and D.Phil. (1991) in Computation from the Programming Research Group in the Computing Laboratory. From 1989-1992 he was a Research Associate/Postdoc with the Human-Computer Interaction Group in the Department of Computer Science at the University of York in England. From 1992-1994, he was a Postdoctoral Research Associate with the Software Engineering Institute and the Computer Science Department at Carnegie Mellon University. He has been a professor at the Georgia Institute of Technology since 1994. He is an ACM Fellow, a member of the CHI Academy and recipient of the SIGCHI Social Impact Award and ACM Eugene Lawler Humanitarian Award. Much more news about his research group, both personal and professional, can be found here.